Assistance with Grievances

The following are groups that may be helpful to you if you or someone you care about has had difficulty with any agency in New York State that provides mental health services, including the Mental Health Association of Westchester, or if you need help advocating for yourself or someone else with a mental illness. These are not emergency numbers. For emergency numbers, please click here.

New York State Office of Mental Health - 800-597-8481

Customer Relations Service
The Office of Mental Health is a New York State government agency with responsibility for services to persons living in New York State who have mental illnesses and other mental health difficulties. The New York State Office of Mental Health licenses and audits mental health treatment programs.

Commission on Quality of Care for the Mentally Disabled - 800-624-4143

99 Washington Avenue, Suite 1002
Albany, NY 12210-2895

This group has oversight responsibility for services to persons with mental illnesses and those with developmental disabilities.

Protection and Advocacy for Mentally Ill Individuals Program (PAMII) Disability Advocates, Inc. - 518- 432-7861

155 Washington Avenue, Suite 300
Albany, NY 12210-2895

This not-for-profit group provides information and advocacy for individuals with mental illnesses.

Westchester County Department of Community Mental Health - 914-995-5220

112 East Post Road, 2nd Floor
White Plains, NY 10601

The Department of Community Mental Health is a Westchester County government agency that has responsibility for the development and oversight of mental health services in Westchester County.