The mission of The Mental Health Association of Westchester County, Inc. is to promote mental health in Westchester, New York through advocacy, community education and direct services.

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Current Job Opening
Individual Care Coordinator

The Individualized Care Coordinator is responsible for providing clinical case management and home-based services to children who are emotionally disturbed in Westchester County.  He/She follows an integrated, strength-based model with strong parental involvement to support a community plan.  The Individualized Care Coordinator must establish and maintain the highest of professional standards and be willing to work autonomously following a period of training.


Normally 35 hours per week; actual hours and schedule to be determined by program needs.


  1. Provide outreach to engage children and families who are eligible for the program
  2. Conduct a comprehensive, strengths-based assessment of the child and family and their service needs
  3. Develop a child and family specific service plan in collaboration with each family and their support circle
  4. Assist families in securing identified services and advocating to other systems for the provision of these services in an individualized and collaborative manner
  5. Facilitate the creation of a support network for each child and family; convene regular meetings of the family and support circle to monitor progress towards jointly developed service goals
  6. Provide crisis intervention and stabilization to children and families in the program as needed
  7. Develop knowledge of and positive relationships with the multiple systems serving families and youth in Westchester County
  8. Participate in the Westchester County Children's Service Networks through designated core membership and facilitation of family assessments as needed.
  9. Maintain an up to date and complete client case record and provide other written reports and statistics as required by the Case Management Program.
  10. Other designated or related duties.


The Individualized Care Coordinator must have a Master’s Degree and 2 years’ experience or a Bachelor’s Degree and 4 years’ experience providing direct services to children with one or more of the following primary diagnoses: mental illness, mental retardation, alcoholism, chemical dependency or substance abuse. He/She must have an enthusiasm for home-based service delivery and cross systems collaboration. Candidates must consent to Fingerprinting and a Criminal History Information Records search. Candidates must have a valid driver’s license and reliable vehicle. He/She must meet MHA guidelines to drive agency vehicles.

The ICC must have a valid driver’s license, car, and meet MHA guidelines to drive agency vehicles.  Basic computer skills are required. Candidates must consent to Fingerprinting and a Criminal History Information Records search.


The Individualized Care Coordinator reports to Children’s Case Management Services Program Director.


To learn more about this position, please contact Program Director, Deirdre Sferrazza by e-mail with MHAEMPLOYMENT as the subject line at or by phone at 914-345-5900, extension 7519.

To apply for this position, please send your resume by e-mail with MHAEMPLOYMENT as the subject line to or via mail to:

Human Resources
MHA of Westchester
580 White Plains Road
Suite 510
Tarrytown, New York 10591

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